Heard & Held · Bengaluru · Online

You don't have to carry it all alone.

A warm, thoughtful space for adolescents and young adults to slow down, make sense of what they're carrying, and feel a little less alone in it.

50-minute sessions ₹1,000 per session · ₹500 for college students Online · Google Meet Sessions in Hindi & English
Pragati Srivastava, Counselling Psychologist
Ms. Pragati SrivastavaCounselling Psychologist
Helping you find words for what feels difficult to hold alone.

Sometimes, being heard is where healing begins.

Therapy doesn't have to begin with having all the answers. It can begin with having a place where you don't have to pretend you're okay.

What we can work through

There is room for the complicated stuff.

Whether you are overwhelmed, stuck, uncertain, or simply trying to understand yourself better, counselling can offer a space to pause and explore.

01

Anxiety & Stress

Racing thoughts, constant worry, overwhelm, pressure, or the feeling that your mind won't switch off.

02

Relationships

Communication, boundaries, conflict, attachment, friendship concerns, and patterns that keep showing up.

03

Self-esteem

Self-doubt, comparison, people-pleasing, harsh self-talk, and learning to relate to yourself with more kindness.

04

Academic Pressure

Exams, expectations, motivation, burnout, uncertainty, and the weight of feeling like you must get everything right.

05

Career & Direction

Feeling stuck, choosing a path, navigating transitions, or figuring out who you are beyond achievement.

06

Life Transitions

New chapters, changes in identity, moving cities, growing up, difficult decisions, and the emotions that come with change.

Pragati Srivastava in her Clinical Psychology attire
M.Sc. Clinical Psychology
Meet Pragati

A space that feels human.

Hi, I'm Pragati. I'm a Counselling Psychologist who believes that therapy works best when you can show up as you are — without having to perform, explain everything perfectly, or have the “right” words.

My work is grounded in creating a warm, non-judgmental space where we can slow things down, understand what is happening beneath the surface, and work together toward meaningful change.

M.Sc. PsychologyClinical Psychology · Kasturba Medical College, MAHE · 2025
B.Sc. Psychology HonoursChrist University, Bengaluru · 2023

My experience includes supervised therapeutic work, contractual therapy practice, psychological well-being settings, and clinical psychology internships. I continue to value supervision, ethical practice and ongoing learning.

The Heard & Held approach

Gentle does not mean passive.

Our work can be compassionate and honest at the same time. Sessions are a space to notice patterns, make sense of emotions, explore relationships and build a deeper understanding of yourself.

01

Arrive

Bring whatever feels most present. You don't need a perfectly organised story.

02

Explore

We slow down and look at thoughts, emotions, experiences and patterns with curiosity.

03

Understand

We work toward making sense of what is happening and what may be keeping you stuck.

04

Move forward

Over time, we identify ways of responding that feel more aligned, sustainable and intentional.

Warm & collaborativeNon-judgmentalCuriosity over criticismRespect for your paceEthical & supervision-informed
Sessions

Simple, clear, and private.

The first step shouldn't feel like another complicated task. Here's what starting with Heard & Held looks like.

Individual counselling
₹1,000

per 50-minute session

College student fee: ₹500
Valid college ID required

Payment instructions are provided after booking confirmation.

Book a session
  • Online-first
    Convenient sessions via Google Meet.
  • Hindi & English
    Sessions are offered in whichever language you feel most comfortable in.
  • 50 minutes
    A focused space to talk, reflect and work together.
  • Payment after confirmation
    Payment instructions are provided after booking confirmation.
  • Under 18 years
    Additional consent/appointment arrangements will be discussed before the first session.
  • In-person
    Only when necessary and feasible; online is the default.
BOOK A SESSION

A calmer way to make the first appointment.

Choose a date, see the session times available that day, and confirm your appointment without leaving Heard & Held.

50-minute sessionOnline via Google MeetHindi & EnglishIndia Standard Time
01 · Choose a date
SunMonTueWedThuFriSat
Available Unavailable

Sessions run Monday to Saturday, from 5:00 PM IST. Sundays are closed.

02 · Choose a time
Pick a date on the left to see available times.

Have a question before you book? Message Pragati on WhatsApp
Please keep your first message brief and avoid sharing personal details.

From the resource shelf

Things worth thinking about.

Short, grounded reflections on the things that often stay in our heads long after the conversation ends.

A warm, personal visual from Heard & Held
A reflection to try tonight

Why do I overthink everything?

Overthinking is rarely just “thinking too much.” Often it is an attempt to find certainty, safety or control. Before you try to stop the thoughts, try asking what they are trying to protect you from.

  1. Write the loudest thought down, exactly as it sounds in your head.
  2. Ask: what am I hoping to feel sure about?
  3. Choose one small thing you can do in the next ten minutes, then let the rest wait until tomorrow.

If the thoughts keep coming back, you don’t have to untangle them alone.

Talk to Pragati
Relationships

When setting a boundary feels like being a bad person.

Boundaries can bring guilt before they bring relief.

Self-worth

What happens when your achievements become your identity?

You can be ambitious without making your worth conditional.

Academic stress

You are allowed to care about your future without living in it.

A gentler way to think about pressure, performance and uncertainty.

Frequently asked

The questions you might be quietly wondering.

What happens in the first session?

The first session is a chance to understand what brings you to counselling, what you would like support with, and whether this feels like a good fit. You don't need to prepare a perfect explanation beforehand.

Do I need a diagnosis to start counselling?

No. People seek counselling for many reasons, including stress, relationships, self-esteem, transitions, academic pressure and simply wanting a better understanding of themselves. A diagnosis is not a prerequisite for asking for support.

Are sessions online?

Yes. Heard & Held is primarily online, with sessions conducted via Google Meet. In-person sessions are considered only when necessary and feasible.

How do I book?

Pick a date and time in the booking section, add your name and email, and press Book session. You'll see a confirmation straight away and receive an email with your date and time. Payment details and your Google Meet link are shared separately.

What about confidentiality?

Privacy and confidentiality are important parts of counselling. The boundaries and any relevant exceptions will be discussed as part of the intake process and are subject to applicable professional and legal requirements.

What if I'm under 18?

You can reach out. Because clients under 18 may have additional consent and safeguarding requirements, appointment arrangements will be discussed before counselling begins.

Is this an emergency service?

No. Heard & Held is not an emergency or crisis service. If you are in immediate danger or need urgent support, please contact local emergency services or an appropriate crisis service rather than waiting for a counselling appointment.

Still unsure? Booking is just a first step, and you can always ask a question before you begin.

Contact

Reach out when you're ready.

hello.heardandheld@gmail.com+91 88106 23006 · WhatsApp@heard.andheld · Instagram
Please avoid sharing detailed or highly sensitive mental-health information in an initial WhatsApp message or email. A simple booking enquiry is enough.
A small note

Support should feel human.

Heard & Held is built around a simple idea: you deserve a place where you can put things into words without being reduced to a problem.

Based in Whitefield, Bengaluru · Primarily online

Book a session